For stays of a day, a week, a month or a year, serviced apartments (also known in the sector as Aparthotels, corporate housing or extended stay housing) offer a spacious, flexible and cost effective alternative to restrictive hotel rooms, with an average saving of 15 - 30% on an equivalent standard hotel.    more


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Service Blog

August 3, 2011

My Day at Guest Services by Babur Khan

It was 9:05 am on a typical Tuesday morning, and I stood by Mark’s desk to report for my exciting day of operational adventures. “What awaits us today” was going through my head. “Will it be a guest complaint, could there be a postcard through the door by a guest who stayed with us with a hand written “thank you” note, and how will the maintenance team will do today as compared to yesterday?” I started off with assisting Mark in placing some online broadband orders. Better and faster Wi-Fi now for our guests to browse through and benefit from the wealth of knowledge & entertainment over the “worldwide web”.


During placing the orders, our efficient quality control team had reported a faulty washing machine at one of our City locations. Mark got on to in a flash and had arranged the maintenance team to ensure that the problem is resolved without causing an inconvenience to our guest. That was a job well done Mark! Whilst I was placing orders, Mark had already gotten on to the phone and resolved most of the outstanding issues with external contractors for today - it was lunch break time. I took off and returned after 50 minutes, and there was safe unit programming on the list for Cramer House. Dorica and Sue showed me how to do one, and then I was on it. Thinking that everything needs to be done diligently, as this could be the safest place in the apartment, I ensured that all safe units were programmed, keys marked correctly and the boxes were labelled clearly for maintenance team to take away and install. During these important tasks, I did assist Mark in taking some of the calls on behalf of the Guest Relations.


I would like to thank everyone at Guest Services for the opportunity of working with you for a day.

Babur Khan
Business Development Executive
The Apartment Service
T:+44 (0)20 8944 3665

May 20, 2011

Sean Frazer and Kim Ashmore attended the Totally Expat Show on 16th May at the Marriott Hotel in Grosvenor Square. by Kim Ashmore


We arrived just after 8AM and it was great to have all of the exhibition stands and promotional material delivered by David Hobson from the Guest Services team - much easier than trying to carry it all in rush hour on the tube! 


As soon as the exhibition opened the networking started!  There were lots of familiar faces and it was good to catch up on the news as many came over to say hi and reminisce about EURA


Our stand featuring Shakin' Stevens and 'Audrey' seemed to be an attention grabber and caused a lot of comments - mission accomplished!  The competition winner was 'over the moon' to win a 2 night stay in our Madrid Apartments. His colleagues on the KPMG stand looked slightly jealous as he received his prize on TAS stand. 


Five O'clock came very quickly - although 2 pairs of aching feet said differently!  Our super hero David came and collected the packed up stand (the luxury!) and another successful exhibition came to a close... 


Kim Ashmore

Account Manager

The Apartment Service 



April 8, 2011

Tess’s Big Day Out! (with the Quality control Team) Cross-Training Chronicles Part I by Tess Smith


After a very slow drive from Morden (tailbacks on the M25 turnoff) I arrived as requested at Printing House in Guilford at 10.30am, the same time as the maintenance boys Kamil and David (they just thought some strange woman was approaching them) I offered my services and they quickly piled me up with box’s and sent me to the 4th floor penthouse apartment where Lucy was busy with the agent and various calls from work!


For the next hour I lugged mattresses, mirrors and containers of all sizes from the van to the apartment. Once we had emptied the van, David left and Lucy, Kamil and I started to put the apartment together.


Kamil and I got started on the beds (making them!). We found out the second room really wasn’t built for 2 single beds as you could not see a gap between the beds but as it has already been booked as a king and 2 singles it needed to stay that way for now! Lucy then asked me to unpack all the kitchen box’s and put away into relevant cupboards putting anything dirty in the dish washer.


Once that was done I took my lunch break (as instructed by Ness) and had a wonder round Guilford, which is a great town centre. Lots of really good clothes shops and a farmers market with a really medieval feel. Back at Printing House I directed Helen and Kevin (our new BDE’s) to the apartment so they could get an idea of the layout.


Some more unpacking, putting lamps together general rubbish clearing and I was finished ready for my next adventure!...



Tess Smith

Business Development Execute

The Apartment Service 

T: +44(0)20 8944 3663

February 23, 2011

New Serviced Apartments in Southampton by Esther Munoz Tong

Southampton is one of the most lively and dynamic cities in the south of England. It offers a vibrant and varied nightlife, numerous leisure facilities, superb heritage attractions, bustling marinas, beautiful parks and great places to eat and drink.

The Apartment Service is always looking to boost our worldwide property rental portfolio and Southampton is certainly emerging, creating a city comparable with the best in Europe and offering vibrant, exciting, well designed and maintained sense of place for all who live, visit and work in the city.

Check out our new offers in Southampton:

Imperial Apartments
Central Park Apartments
Atlantic Apartments
Bassett Avenue Apartments
Oceana Apartments
French Court Apartments
Osbourne House

For further information contact our Reservations Team
T: +44 (0) 20 8944 1444

February 18, 2011

My short stay in Madrid by Mariel Martinez


This week I had the opportunity to go to Madrid and visit Sandoval Apartments


As you are walking towards the building you can already feel at home in the charming and cosy neighbourhood where our Madrid’s serviced apartments are located.


It is nice and you feel welcomed and relaxed in a place that even though is not your home,  it doesn’t have that impersonal feel which you often get in a hotel.


When you see the building from outside you tell yourself...”This is lovely”...But the wow factor hits you when you are actually past the main door. As soon as you are on the foyer and you see the features made of the wood, with the intricate artisanal work on the staircase, you realise how unique this building is. A stairway where each (wood) step is completely different the next, something that certainly made me feel that I was in a very special place.


You simply don’t know what to expect...


Once you enter in the apartment you get the impression that you could happily live there forever.

There is anything you could possibly need if you arrive on late flight, even coffee and tea.... And a big sofa where you can lay down and relax after a very stressful day or a long flight. Even floor tiles on the apartments have character.  There is a lot of storage space, even for girls who tend to travel with way too much of luggage. The fact that everything is clean, tidy and contemporarily decorated contributes in great deal to that feeling.


The next morning and after a good sleep the best thing you could do is to have breakfast in a typical Spanish Cafeteria. Every customer is known by their name! And the waiters already know what the locals will be having. .. Everyone is teasing each other...


Madrid is such a friendly place to start your work day...

February 11, 2011

The Apartment Service at BTMS 2011 by Esther Munoz Tong

February 10, 2011

The Apartment Service introduces our new Business and Administration Manager – Spain by Esther Munoz Tong

The Apartment Service expansion is truly relentless. We are very happy to welcome new staff Mariel Martinez, who brings a whole wealth of regional sales experience and who will play an important role to further develop the Spanish speaking markets.

Mariel will be dealing with general administration, as well as accounting and management of Roomspace Spain (starting with Apartments Sandoval in Madrid), including sales and marketing activities to offer the Company’s varied booking services to Spanish speaking companies and organisations which The Apartment Service regularly provides, as well as for those looking for accommodation solutions anywhere else in the world. Mariel will be also looking to network and build stronger relationships with other property providers and specialist suppliers in the industry of corporate housing and relocation.

Mariel will be based in our London office but she will be travelling to a frequent basis to our base in Madrid.  Should you have any enquiries or information to share with her, she can be contacted directly via:

February 9, 2011

The Apartment Service team at the BTMS yesterday - Muireann King and Christian Benoit by Esther Munoz Tong

February 9, 2011

The Apartment Service team at the BTMS yesterday - Kim Ashmore by Esther Munoz Tong

February 2, 2011

Serviced Accommodation in Bangkok – Seven Place Residences by Esther Munoz Tong


Now part of the Apartment Service portfolio; Hotel and Serviced Apartments located in the heart of Bangkok, the largest urban area and the capital city of Thailand.

Evocative of the proud tradition of grand accommodation of a residential place, Seven Place Residences is the finest and most luxurious residence located in the centre of Bangkok. The brainchild of a Thai team formed by architects, interior designers, landscape architects and engineers, these eighteen executive residences -all with a glass enclosed atrium with views of Bangkok City, and outdoor patios.

These luxurious yet cosy suites are decorated with thick oriental rugs, native furnishings and antique crafts offer every facility expected by the discerning traveller. Featuring every amenity and service you can expect, including Meeting Room, Fitness Rooms and a free form outdoor pool where you can enjoy swimming with panoramic views of the city and the green surroundings.

Seven Place Residence is also ideally located with all the amenities such as shopping, tourist information office and a variety of restaurants within walking distance.

More information

Send us an enquiry for accommodation at Seven Place Residences - Bangkok

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